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Frequently Asked Questions

Got questions about ordering, delivery areas, or payment steps? Check out our quick answers below.

Ordering

Browse the shop, choose your size and colour, add items to your bag, and checkout. For bulk or bridal queries, message us on WhatsApp.
Unstitched pieces are fabric cut lengths (shirt, trouser, and/or dupatta) ready for your tailor. Stitched / ready-to-wear items arrive finished in standard sizes.
Changes are possible if requested quickly before packing. Contact us via WhatsApp with your order number as soon as you need a change.

Delivery

Yes — we deliver nationwide. Delivery fees vary by city; orders above the free-delivery threshold ship free (see checkout for your zone).
Standard delivery starts from Rs. 250 depending on your city. Orders above Rs. 5,000 usually qualify for free delivery. Exact fees show at checkout.
Yes. Visit our stores in Lahore, Karachi, or Islamabad. Choose pickup when available at checkout, or contact us to reserve your size.

Payment

We accept Cash on Delivery (COD), Easypaisa, JazzCash, and bank transfer. Online payment details are shared after you place the order when required.
Yes. We do not store card details. Mobile wallet and bank transfers are completed on your side, then confirmed when needed.

Products

Ready-to-wear pieces use standard sizes (S–XL). Check the size guide on each product page. Unstitched items are sold as standard cut lengths.
Unused items with tags intact may be exchanged within 7 days of delivery, subject to stock. Sale items are final sale unless faulty. Contact support to start an exchange.

Still have questions?

If you cannot find what you are looking for, our friendly customer success team is ready to assist you on WhatsApp.

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